Privacy Policy Overview

To ensure clarity, the following terms used throughout this privacy policy have the meanings provided:

LuxNowra collects certain types of data to enhance your experience, comply with regulations, and improve our services. These data collection types include:

Information you voluntarily provide during interactions such as inquiries or account creation at LuxNowra includes:

• Full name and contact details such as email address.
• Preferences related to apartment features and budget.
• Feedback or reviews submitted through our platform.
• Identification documents when verification is necessary.
• Appointment or viewing scheduling information.
• Communications platform via support requests.

Certain information is collected automatically to support site performance and user analytics:

• IP address and browser type details.
• Device information including operating system and screen resolution.
• Log data regarding site navigation and interactions.
• Cookies and similar tracking technology data.
• Referring website URLs or search terms.
• Time stamps of visits and activity periods.

LuxNowra may receive data from trusted third-party services to complement user information and enhance services:

• Verified data from government or regulatory databases for identity confirmation.
• Information from marketing platforms to improve communications.
• Data from analytics service providers for site usage insights.

We process the collected data to achieve several essential objectives that align with our commitment to service quality and compliance:

• To facilitate your search and selection of luxury apartments through LuxNowra.
• To communicate effectively with you regarding your inquiries or appointments.
• To personalize your site experience based on preferences and usage patterns.
• To maintain security and prevent unauthorized access to our platform.
• To analyze trends and improve service offerings at LuxNowra.
• To comply with legal obligations applicable in Singapore.
• To manage and resolve complaints or service issues efficiently.
• To send you relevant updates, newsletters, or promotional information if consented.

LuxNowra relies on appropriate legal grounds for processing your personal data, which include but are not limited to:

• Consent you provide when submitting personal details through our platform.
• Performance of a contract between you and LuxNowra, such as providing apartment selection services.
• Compliance with legal obligations under Singapore laws.
• Legitimate interests pursued by LuxNowra in operating and improving its services, balanced against your rights.

LuxNowra does not sell your personal data. We share your information with carefully selected partners only when necessary to deliver services or comply with legal requirements:

• Real estate agents and property managers connected to selected listings.
• Service providers supporting IT infrastructure and secure data storage.
• Legal advisors or governmental authorities when mandated by law.
• Third-party analytics platforms under strict confidentiality agreements.
• Marketing partners only with your explicit consent.
• Affiliated companies within the LuxNowra corporate group for operational purposes.

LuxNowra employs multiple layers of technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Use of encryption technologies for data transmission and storage.
• Access controls and authentication protocols limiting data access to authorized personnel only.
• Regular security audits and staff training on data protection best practices.

You have specific rights concerning your personal data held by LuxNowra, which you can exercise by contacting us through the provided channels.

• Right to access your personal data and request copies.
• Right to rectify inaccurate or incomplete personal information.
• Right to request erasure of personal data under certain conditions.
• Right to restrict or object to the processing of your data.
• Right to data portability to receive your data in a structured format.
• Right to withdraw consent at any time where processing is consent-based.
• Right to lodge a complaint with a data protection authority if you believe your rights are infringed.
• Right to be informed promptly regarding data breaches that may affect you.

• Ensuring lawful, fair, and transparent data processing.
• Limiting data collection to specified and legitimate purposes.
• Implementing appropriate security measures to protect personal data.
• You have the right to data portability, allowing you to request your personal data in a structured, commonly used, and machine-readable format.

If you believe your data privacy rights have been violated, you may file a complaint with the relevant data protection authority in Singapore.

LuxNowra does not knowingly collect personal data from individuals under 16 years old without verifiable parental consent.

Our site may contain links to external websites. We are not responsible for their privacy practices.

Any changes to this privacy policy will be posted on our website and become effective immediately upon posting.